Ticket Creation

Tasks

1. Send an email to Eusupport@huawei.com with the following structure (example):

Hello,

Please help me to open a ticket with the following information:

Customer : <Customer Name>
Country : Spain
Product Name :<Product Name>
ESN:<Product ESN>
Incident Time : <Incident Time Date and Hour>
Problem description: Describe as much as possible the issue.
Providing logs, screenshoot, configuration files, etc. 

Thankss!

Follow the support instructions (TAC) to solve the issue.